Measuring analogue and digital holistically!
“We offer decision-makers a new, unique tool that quickly, easily and directly collects, analyses and optimises the customer journey - virtually at the touch of a button.“
touch361, based in Munich, is specialized in data-driven Customer Centricity. We have developed a modular CX software solution that is unique in its impact measurement. Our start-up is based on the cross-industry and cross-disciplinary experience of four entrepreneurs and multiple founders from over 500 projects. Offline and online, innovation-driven.
Our client portfolio includes international companies from relevant industries such as aviation & tourism, lifestyle & cosmetics, consumer goods (FMCG), retail, finance (banking & insurance), healthcare, TV media, automotive as well as digital and consulting agencies.
Comprehensive measurement of ALL touchpoints
Added value for our clients
Typical Mafo surveys, on the other hand, do not have the intelligence of our solution.